FAQ

1. How long does shipping take?

We offer several shipping options for customers in the United States:

  • Express Shipping: 3–6 business days — $20

  • Free Shipping: 7–14 business days — Free

  • Free Standard Shipping: 7–14 business days — $10

Shipping times may vary slightly depending on your location and order demand.


2. Do you ship internationally?

Currently, we primarily ship within the United States. If international shipping becomes available, we will update our website.


3. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to check your order status anytime.


4. How long does it take to process an order?

Orders are typically processed within 1–3 business days before shipping.

During high-demand periods, processing times may take slightly longer.


5. What if I entered the wrong shipping address?

Please contact our support team as soon as possible if you notice an incorrect address.
If your order has not been shipped yet, we will update it for you.


6. What if my order arrives damaged or incorrect?

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue.

Our support team will assist you as quickly as possible.


7. How can I contact customer support?

You can reach our customer support team through our Contact Us page or email us anytime.

We usually respond within 24–48 hours.